Privacy Policy

Account Information: When you register, we collect your full name, username, email address, and password (stored as a secure hash).

Payment Information: We do not store your full card or bank details. Payment processing is handled by our secure third-party payment gateway. We may retain transaction identifiers and amounts for order fulfilment and dispute resolution.

Mobile Money Details: If you choose to save Mobile Money (MoMo) details for card redemption, we store your MoMo phone number, registered name, and provider. This information is stored securely and used solely to process redemption payouts.

Usage Data: We may collect information about how you interact with our platform, including IP address, browser type, pages visited, and timestamps, to improve our services and detect fraud.

Communications: If you contact us by email, we retain records of that correspondence to respond to you and improve our support.

We use the information we collect to:

• Create and manage your account
• Process prepaid card purchases and redemption payouts
• Verify your identity and prevent fraud
• Communicate order confirmations, receipts, and account notices
• Respond to your inquiries and support requests
• Improve and secure our platform
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

• Service Providers: Third-party processors (payment gateway, database, cloud hosting) who assist in operating our platform under strict confidentiality obligations.
• Legal Requirements: When required by law, regulation, court order, or to protect the rights and safety of Vista Prepaid Card or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We retain your personal information for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your account by contacting us at wanpuccygh@gmail.com. Deletion may be subject to retention requirements imposed by law or legitimate business needs (e.g., fraud prevention records).

We use essential cookies and local storage to maintain your authenticated session. These are necessary for the platform to function and cannot be disabled without affecting your ability to use the service.

We do not use third-party advertising or tracking cookies.

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed password storage, and Row-Level Security on our database. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately at wanpuccygh@gmail.com if you suspect unauthorised access.

Vista Prepaid Card services are intended for users aged 18 and over. We do not knowingly collect personal information from persons under 18. If we become aware that a child under 18 has provided us personal information, we will delete it promptly.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing
• Data portability (where applicable)

To exercise any of these rights, contact us at wanpuccygh@gmail.com.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or a prominent notice on the platform. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: